Frequently Asked Questions

Why soy wax?

Our candles are made with 100% soy wax because it’s natural, renewable, and biodegradable. Known for its clean, slow burn, soy wax is an eco-friendly choice.

If you notice cradles in your candle after it has burned, it’s a natural characteristic of pure soy wax and a sign of its authenticity. It does not affect the performance of the candle.

How can I take care of my candle?

  • To ensure an even burn, always trim the wick to about 1/4 inch before lighting.

  • On your first burn, allow the candle to melt completely to the edge of the container, creating a full melt pool. This helps set the "wax memory" and prevents tunneling, ensuring your candle burns evenly on subsequent uses.

  • For the best results, only burn your candle in increments of 4 hours.

How do I trim the wooden wick?

Trim your wooden wick with a standard wick trimmer. If you don’t have one, nail clippers will do. Just be sure not to leave any wick trimmings in the candle.

What makes your candles sustainable?

Our candles are made with eco-friendly materials that prioritize sustainability:

  • 100% Soy Wax: A renewable, plant-based material derived from the fast-growing soybean plant. Soy wax is biodegradable and kinder to the environment than paraffin, which is made from petroleum and can release harmful toxins when burned.
  • Wooden Wicks: A natural, renewable alternative to traditional cotton wicks, providing a clean burn.
  • Tin Cans: Our rustic, reusable tin cans help minimize waste and are fully recyclable, giving them a second life.

We believe in offering high-quality candles that are both beautiful and kind to the planet.

Small markings on the candle tin?

Our tin candle containers may have small markings or imperfections from their manufacturing process. Rest assured, these markings do not affect the quality or burn of the candle. These slight imperfections add to the unique charm of each candle and are part of what makes them special. Plus, they help keep costs lower, allowing us to offer more affordable candles compared to competitors.

Return Policy

Due to the nature of our products, we are unable to accept returns or exchanges. However, your satisfaction is our top priority! If your order arrives damaged or there’s an issue with your purchase, please contact us within 7 days of receiving your order, and we’ll do our best to resolve the issue.

We recommend reviewing all product details and descriptions carefully before purchasing. If you have any questions, please don’t hesitate to reach out—we’re here to help!